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Frequently asked questions

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Are your products ethically produced?

Yes. We prioritize ethical manufacturing, partnering with artisans who adhere to fair labor practices. Our materials are sustainably sourced, and we avoid harmful dyes or chemicals.

How do I find my correct size?

Use our Size Guide for precise measurements. For personalized help, message our fit experts at fit@siennavalentini.com 

Can I order a gift without the recipient knowing?

Absolutely. Select "Gift Packaging" at checkout for elegant, discreet wrapping. No pricing or branding is included inside the package

Can I return or exchange lingerie?

Unworn, unwashed items with tags and hygiene seals intact can be returned within 14 days. Start a return here.

How long does delivery take?

Standard delivery takes 3–5 business days (domestic) and 7–14 days (international). Expedited options are available at checkout.

Are your bras true to size?

Our bras are designed to fit true to standard luxury sizing. If you’re between sizes or prefer a snugger fit, we recommend sizing down.

How does your loyalty program work?

Earn points with every purchase, write reviews, and refer friends. Redeem points for discounts or exclusive lingerie.

Need More Help?

Reach us at support@siennavalentini.com

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